How We Began
It’s one thing to work in a complex healthcare system.
It’s another thing to sit on the other side of the stethoscope.
Your GPS Doc was born at that intersection.
During my caregiving journey with my late father, I experienced firsthand the gaps that exist in healthcare—gaps in communication, coordination, and empathy. I sat in doctor’s offices, skilled nursing facilities and hospital rooms not as a physician, but as a daughter. And while I brought my medical knowledge with me, what I relied on most was something else: advocacy.
I asked questions. I clarified plans. I spoke up when something didn’t feel right. I ensured my father received timely, appropriate care.
What I came to understand was this–– I wasn’t just showing up as his daughter who happened to be a physician. I was showing up as his advocate. And because of that advocacy, his care improved.
That realization changed everything.
In 2017, I founded Your GPS Doc with a simple but urgent mission: to help patients and families navigate a healthcare system that too often feels confusing, overwhelming and impersonal.
By 2020, it was evident that the problem with our healthcare system wasn’t just navigation. It was flawed systems, policies, practices and culture. Our work expanded beyond individual client advocacy to partnering with hospitals and healthcare systems to improve clinical outcomes and the patient experience.
Through this work, a critical insight emerged–– healthcare outcomes improve most when we support both the people receiving care and the people delivering it.
Systems cannot improve without human connection.
And individuals cannot navigate alone.
That insight fuels our 2026 evolution.
Today, Your GPS Doc is a training company—equipping hospitals, healthcare organizations, communities, and physician advocates with the skills, tools, and frameworks needed to transform how care is experienced and delivered.
