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We train clinicians in empathy skills through our proprietary 90 Second Encounter™ framework—helping organizations improve engagement, reduce burnout, elevate patient experience, and address inequitable outcomes

Training Healthcare Organizations & Hospitals

We help healthcare organizations deliver more human, equitable care—without adding more to clinicians’ plates.

Through our empathy skills training and proprietary 90 Second Encounter™ framework, we partner with hospitals and healthcare organizations to:

  • Improve employee engagement and retention
  • Reduce clinician burnout and moral injury
  • Elevate the patient and family experience
  • Address inequitable clinical outcomes through connection-centered care

Our approach is practical, evidence-informed, and designed for real clinical environments. We focus on what happens in the moments that matter most—brief, high-impact interactions that shape trust, safety, and outcomes for both patients and clinicians.

Ready to Bridge the Gap?

Whether you’re an organization looking to align your teams, a physician stepping into entrepreneurship, or a community seeking empowerment — we have the roadmap.

Training Communities Through Self-Advocacy

We equip organizations to empower communities—at scale.

Through our self-advocacy curriculum, CHARTing the Way™, we partner with philanthropic organizations, healthcare partners, nonprofit and community-based organizations and industry sponsors to fund and deliver community-based training that helps individuals:

  • Become active members of their medical team
  • Communicate more effectively with healthcare providers
  • Navigate the healthcare system with confidence
  • Advocate for themselves and their loved ones

This training is culturally responsive, accessible, and designed to build confidence—not just knowledge. By investing in community self-advocacy, funding partners advance health equity, strengthen trust in healthcare, and support better downstream outcomes.

Training Physician Advocates

We help physicians take their expertise beyond the exam room—without leaving their values behind.

Through Navigating Health Advocacy: Ready, Set, Launch!™, we train physicians to leverage independent health advocacy as a meaningful, sustainable avenue to:

  • Monetize their clinical expertise outside of traditional medicine
  • Reconnect with patients and families in deeper, more human ways
  • Build impact-driven businesses aligned with their purpose

This program is designed for physicians who want more—more autonomy, more connection, and more impact—while still using their medical knowledge for good.