• My dad was hospitalized several times while my sisters and I helped to care for him. They were usually brief hospital stays of 2-3 days. No matter how long he stayed or where he was hospitalized, there was always one common element—miscommunication. Inevitably, there would be a mix-up regarding his medications or misinformation about his

  • *Note: To watch Episode #10 of  “Navigator Nuggets”, my weekly Facebook Live show (Mondays 8pm ET) where we had an informative discussion on this topic, click here.       In December 2017, a 75-year-old woman in stable condition recovering from a brain bleed at Vanderbilt University Medical Center died after a nurse committed a

  • One of the many things that irks me about our healthcare system is the fact that it is so unnecessarily complicated. If you become ill and need to spend the night in the hospital, the last thing you should have to worry about is your admission status. However, you do need to worry about it.

  • In Part 1 of this series, we learned that individuals are responsible for an increasing proportion of their health care costs. We also learned that there are numerous barriers that prevent one from comparison shopping for health care, including a lack of cost transparency, significant variability in cost between facilities, limited health literacy, and concerns